Returns & Exchanges
At calif, we strive to ensure you are completely satisfied with your fashion purchase. If you are not happy with your order, we accept returns and exchanges on eligible items within 7 days of delivery.
Contact Customer Support
Log in to your account and submit a return request through our contact form, specifying your order number and the reason for the return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, labels, and accessories are included and the product is in its original condition.
Ship the Item
Send the package back to our distribution center using a tracked shipping service; please note that customers are responsible for return shipping costs unless the item is defective.
Refund Processing
Once our quality control team inspects and approves the returned items, your refund will be processed to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing